THE POISE PROGRAMMES
Presence.
Connection. Consistency.
An individual session or a programme for an entire team. Always shaped around your brand, your people and the moments that matter.

01 / PERSONAL PRESENCE
Presence,
with purpose.
Help your people embody your brand with confidence, care and consistency. We connect presentation with the way a person feels and carries themselves.
- Brand-aligned grooming and appearance standards
- Professional wardrobe and presentation guidance
- Posture, self-awareness and confident interaction
- One-to-one personal presence and executive coaching

02 / CLIENT CONNECTION
Thoughtful service.
Genuine connection.
Develop an attentive, assured way of communicating. From a first greeting to a delicate conversation, help your people respond with clarity and consideration.
- Client communication and active listening
- Professional etiquette and service behaviours
- Considered responses to individual client needs
- Practical, brand-relevant client scenarios

03 / TEAM ALIGNMENT
One brand.
A shared standard.
Translate your identity into a consistent team experience. Clear expectations, practical workshops and everyday habits give your people a shared way forward.
- Brand identity translated into team behaviours
- Presentation and service standards development
- Bespoke company workshops
- Practical tools for managers and teams
A PROGRAMME THAT FITS
Begin with
the right questions.
How is a programme designed?
We begin with your priorities, audience and brand standards, then shape the content and format around the brief. Scope and delivery are agreed before a programme begins.
Can we combine different areas?
Yes. Personal Presence, Client Connection and Team Alignment can form a connected programme or focus on one particular need.
Do you offer individual sessions?
POISE offers one-to-one coaching as well as team workshops. Share what you would like to develop and we can discuss the most appropriate format.
How do we discuss timing and pricing?
Contact the Co Founders with your team size, location, priorities and preferred timing. A tailored proposal can then be prepared for your consideration.
